AI is transforming organizations everywhere. How these 6 companies are leading the way | ZDNET

on

https://www.zdnet.com/article/how-ai-is-transforming-organizations-everywhere/

"Many companies are experimenting with GenAI for its potential to accelerate the development of use cases across knowledge management, support, and even code generation," she tells ZDNET. "Despite the growing prominence of GenAI, degrees of adoption vary -- primarily because of reservations trusting the integrity of the generated content."

Zhang provided three recommendations for adopting AI into organizations: 

  1. New processes must be put into place to navigate the regulatory and ethical aspects of AI development with code generation.
  2. Organizations and users alike must be able to trust the generated content, and therefore experts must ensure the validity of the large language models (LLMs) being rolled out.
  3. This will require implementing new processes during the development lifecycle with methods for validation of the generated content.

Meanwhile, Slalom, a business and technology consulting company with offices on four continents surveyed two hundred C-suite executives from across the US on their 2023 AI investments and 2024 sentiments. The comprehensive survey of business adoption shows how organizations are using AI now and where they may go in the future. The results also showed two conflicting statistics. 

First, the survey found 71% of executives don't fully comprehend the scope of tasks Al can effectively augment or automate in their organizations. Those tasks include work in the following sectors:

  • Organization and Workforce: Adapting workforce and culture for AI collaboration.
  • Technology and Data: Essential tools, platforms, and datasets for AI.
  • Business and Customer Value: Enhancing customer experience and market value with AI.
  • Strategy Alignment and Orchestration: Integrating AI into business strategy and operations.
  • Security, Ethics, and Governance: Ensuring ethical, secure, and governed AI practices.

Second, while executives don't fully understand where this AI thing is going, 87% have begun AI adoption or transformation initiatives.